Piedmont EyeCare – Wesley Chapel

I've been a patient and customer for a couple of years now, and they've consistently provided outstanding service and care. If you need glasses or contacts (or think you might), definitely visit Piedmont EyeCare!

My experience today was similar to every visit since I started coming to this practice 2 years ago - EXCELLENT !Dr Fix is very, patient, thorough and professional. She explains everything in detail and spends time answering my questions.Today, I had the pleasure of working with Shaina as I picked out and was fitted for new glasses. It’s so refreshing to work with someone that enjoys their job and has excellent customer service. Well done !Paul Scharf

We had a wonderful experience at Piedmont Eye Care. The staff (Shaina and Maddy) was friendly and welcoming, and the office was clean and well-organized. Dr. Fix was thorough, took the time to explain everything clearly, and made time for questions. Highly recommend!!

Dr Sheth and staff do a great job. Shaina was very helpful in picking out a stylish frame. I highly recommend this business!

I really like Dr Sheth- she’s very thorough. Shayna that helped me with my RX was very nice and very helpful

Piedmont is one of the best eye care specialists I have been to. The doctor takes time to explain everything and makes sure you understand the state of your vision and eye health. Shaina helped with glasses and she made it fun and easy.

Shaina is wonderful to work with! My family all needed new glasses during our recent visit. She gave wonderful advice on frames and made the experience fun. We love our new glasses! I would highly recommend Shania and Piedmont Eyecare!!

Dr. Major and Shaina were both great at helping my son with his first pair of glasses. They made the experience easy and fun!

Great experience. I went here 5 years ago and had an ok experience but decided to try 2 other practices since then. I decided to try them again since I had an issue with my last pair of glasses that took 3 appointments to fix. I am so glad I did. Everyone at this office was kind and helpful and knowledgeable. They make you comfortable the minute you walk in. Dr Fix was wonderful and Shaina was so helpful explaining my coverage and helping me pick out new frames. Highly recommend this practice!

I have been coming to Piedmont eyecare for many many years. Every person I have ever encountered has been wonderful and seems to enjoy what they are doing from the front desk to their optical specialist and doctors.Recently, I went to the Wesley Chapel location and met with Shaina Sutton, One of the optical experts in this location. Not only did she help me pick out my glasses, but helped with the history of the lenses I have had so far. She was professional, patient and made the whole experience very fun!! Keep up the amazing work Piedmont Eyecare

First time going and it was such an enjoyable experience! Dr Major explained things in an easy to understand way. Shaina led me through the whole ordering process and was so helpful as I picked out frames. The whole appointment was so organized and efficient and everyone I met was welcoming and supportive.

This is my fourth eye care practice I've been to in about 15 years. The other ones were ok, one was very pushy to buy glasses from them and actually had trouble fixing a pair, the others fine. They all had a feel of meh in the air though.Piedmont EyeCare Associates is just a more positive and fun place (Weddington/Wesley Chapel). Everyone there seems to want to be there. Their staff is wonderful and the knowledge they have is a breathe of fresh air. So many places the employees act like they know what they're talking about but you can tell they are struggling, backpeddling on issues, etc. That's fine, I've been there, but for glasses that cost anywhere from $200 - $600 I appreciate staff that are in the know.Eye Doc was very funny and easy to speak with. I think most of the ones I've met are good. Really think the staff sets this place apart. Never rush or push you to buy glasses from them, they do have some banging glasses though 🤓

The ladies at reception were so friendly, and Shaina fixed my Silhouette glasses on the spot with no appointment! Very comfortable environment and experience 🙂

Just had a great experience bringing in my 5 year old daughter for her first exam. Everyone was very friendly, both Gina and Dr. Patel made her feel comfortable, didn't rush at all and gave us a great experience. Will be back in the fall for my own exam!Update: I had my own exam and couldn't have been more impressed with the service and friendliness of staff. Jessica who deals with insurance- which I can only imagine takes a special kind of person to do- was so kind and patient with my questions and Jennifer hand picked my new glasses after over a decade of never getting new ones. I would never have known the style to go for and I love them, both extremely warm and positive. Dr. Patel is wonderful as well and works with you instead of telling you what to do. My family will happily use this practice moving forward, thank you all!

First class operation. Great first visit experience from start to finish. Everyone was very professional and met all expectations. Front desk check in, Karen, Jennifer and Dr Barrows did everything at the A+ level.

Jennifer in the Wesley Chapel office deserves all five stars of my review. Jennifer went above beyond to assist me with replacing frames for my son who attends school out of state. She listened attentively to me and worked to provide a solution quickly. We have been patients at Piedmont Eye Care for years and love the team of doctors as well—but today Jennifer gets all our thanks and more. For personalized care I would look no further than Piedmont Eye Care.

The nose-piece on my semiframeless glasses broke. I truly didn't think there would be any way of fixing it, but my husband ran the glasses up to Piedmont Eyecare just in case. They had the replacement part, fixed the glasses (at no charge, since I had purchased them there) and he was home in 15 minutes. I could not be more pleased!!!

I have been going here for many years and have consistently had positive experiences. My new Doctor, Dr. Patel, is very direct and kind, and I enjoyed my recent visit.

Great service and team knows how to work with children,special thanks to Sarah ,from the start,Dr Burrow during the exam and the lady who helped picking out the glasses sorry I am bad with names and even the lady at the front desk. Everyone is friendly ,kind and helpful o did I say they know how to work with children which is a plus thank you

The service was amazing!! Jessica, from the reception, is very kind and gave me all the information that I needed. She's very helpful and very nice. Excellent service 👏 thank you!! Definitely a good experience ☺️☺️ - Katya LG

So grateful for Maddy and Jacquie at Piedmont EyeCare. They were able to find a last minute appointment with Dr. Burrows, and he was willing to stay late to ensure I received a thorough exam. Again, the care and commitment to serve their patients exceeded my expectations. Thank you!

We visited the office to have my son’s glasses fixed and the experience was exceptional from the moment we arrived. The front office was welcoming and courteous, even accommodating us right at closing time. We were promptly assisted by Ms. Shaina, an optical expert, who not only fixed the glasses quickly but also showed genuine care and warmth throughout the interaction. We are grateful for their outstanding service and would recommend visiting this office.

Stop by to have frames repaired and Shaina did an amazing job. I am not a Piedmont customer but she was so nice and helpful, I will likely switch over. Thanks Shaina!

We had, as usual, a fantastic experience at Piedmont Eye, Wesley Chapel! From the minute my daughter and I were greeted, till Gina did our initial eye exam and when Dr. Fix was finished, we felt very well taken care of. Gina is so friendly, and warm! Dr. Fix is the best eye doctor I’ve ever seen. She is so patient and kind. Gentle and caring. We always recommend this office to friends/family!

What a phenomenal staff! My family and I have visited both locations multiple times and we always have a great experience. I had been struggling to find the right lenses for me as my prescription continues to change (thanks, old age!) The team was so patient with me as I went through multiple samples and tried a variety of options until I found something I loved. They never pressured me, were super accommodating and I genuinely felt like they just wanted what was best for me. Special shout out to Jessica in Wesley Chapel who provided exceptional care despite being super busy. I appreciate you all!

I cannot say enough wonderful things about my experience and the staff at Piedmont EyeCare. The level of quality and care is exceptional. Everyone I worked with was so kind and knowledgeable. Karen, Dr. Fix, and Shaina all stood out. I will definitely be a returning patient, and encourage anyone looking for an eye doctor to also consider this practice.

Everyone at Piedmont EyeCare Associates was just wonderful. From the person on the phone who made the appointment for me, to the person who performed my initial eye tests, to the doctor, and then the person who helped go over eyewear options. Every one of them was kind, personable, knowledgeable and professional. I even had to call back and change my order and they were so helpful. It was truly a great experience. I will absolutely continue on with them for mine and my family’s eye care needs. I would highly recommend them.

Always a great experience with Piedmont EyeCare. Dr. Patel is knowledgeable, personable, and attentive. Optical manager Jennifer Cornwell was so helpful with the new lens and billing process. Highly recommend!!

Dr Patel was fantastic, she took the time to answer questions and explain everything. Shaina helped me pick the perfect glasses in no time! She has such a bubbly personality, it was refreshing! And you can tell she enjoys her job!

Great from beginning to end between reception doctor assistant, etc. Explanations and thorough and pleasant.Shaina helped me fix old glasses and pick out new ones. She was the best.

I have been going to Piedmont EyeCare Associates for many years and highly satisfied with the care I receive. My exam with Dr. Johnson, Shaina as well as the other staff members have always treated me with utmost care in their demeanor of being empathetic, respectful, willing to communicate with me and open with listening to my concerns. This staff has shown high standards especially with being professional. Easy to see why I have stayed with this practice, they have all the qualities that satisfy my needs!

Great experience from the front desk to the medical staff to the optical team. . Always enjoy coming to the office. Dr. Patel and the Piedmont team are exceptional! Special thanks to Casey & Shaina who are both exceptional Optical Experts! Both were very helpful with the eyewear selection process and fitting! I'm a pretty picky customer and Casey went above and beyond to order me a multitude of frames for me to try on from a specific manufacturer that I love. Thank you Casey, Shaina and the Piedmont Eye team for always making me feel like family!

My experience with Piedmont Eyecare today was outstanding. The staff was professional and fun! My Optometrist, Andrew Barrows was great and really explained what was going with my vision. Shaina was outstanding as well. She helped with a mistake on my vision benefits accidently being used in Boston which would have not allowed me to use my benefits this year and she got it straightened out right away. Truly professional. Love your staff!!

This place is the best. It's like hangin out with old friends and havin a good time... Dr. Sheth was very thorough with the exam and treatment. I had the privilege of being assisted by Maria and Shaina (Optical Experts), who helped me find the right frames and making sure I got the best for my eye health. Nothing but a good time with these two.

With my last eye exam being well over 8 or more years ago, I wasn’t sure what to expect. From the moment I got there until I left, it was the best experience ever! Sarahy, Dr. Fix, and Jennifer were absolutely amazing! They all made sure I was comfortable and explained everything along the way. I’m super excited to return for all my upcoming annual exams AND to even get my NEW glasses I now need!

The good folks at Piedmont EyeCare Associates are genuinely friendly and welcoming. Jessica, Abbie and Maddy at the front desk were awesome and enjoyed a good laugh; even some dad jokes! I appreciate how smoothly everything went and how they cared for my son and me. Doctor Fix was fantastic; professional, attentive and took the time to explain things clearly without rushing through the exam. It's clear they actually care about their patients. Service beyond 20/20!

I had a great experience at Piedmont Eyecare Wesley Chapel. Jessica was very kind and helpful while checking me in. Dr. Patel was knowledgeable and gave great recommendations for contacts, contact cleaner and eye care overall. Thank you so much!

This goes without saying that the receptionist, at Piedmont Eye Care Jessica, Maddy and Abbie are amazing Ladies, as they are very welcoming and sweet, they treat you with the up most respect and you always have an amazing time with them when you go there. They explain everything to you and are very articulate and skilled at their customer service. It seems that they enjoy want they do and put their hearts and smiles into it their jobs. This place comes highly recommended if you’re skeptical to go to Piedmont Eye Care. Believe me when I tell you that you will be happy with their white glove service and laughter that fills the air. Highly recommended.Awilda Ticss

This was my first time getting an eye exam ever, so naturally I was nervous and not knowing what to expect. Well, my expectations were exceeded! The staff was so nice and all my anxiety eased away. Karen, Dr. Kalene Fix-Mastenbrook, and Shaina are those who helped me during my visit. Next week I will return to pick up my glasses. Definitely recommend this business.

Piedmont EyeCare is wonderful! Had my first visit earlier this week and everyone I interacted with was so friendly and engaging. Karen was very efficient (while also being conversational and funny) in doing the preliminary testing before I saw the doctor. Dr. Major was thorough, professional, friendly and conversational. She also didn’t try to push me into more than I wanted/needed. Then I picked out my glasses with Shauna who was patient with me trying to decide on frames. She offered suggestions and opinions that were really helpful in making my decision. Overall it was a fantastic experience.

Gina was fantastic! She was very friendly and made me feel comfortable before the doctor came in (Dr. Patel is my go-to). I love this practice! I've been coming here for four years. Jennifer in the glasses department has helped me find three different pairs over the years. I'm quite particular, and she listens exceptionally well. Every time I leave, I feel beautiful in my new glasses, thanks to her! I will continue coming back here!

My 12 year old was trying on contacts for the time. Karen was incredible! My son was having a hard time but she was soooo patient and took her time showing him and having him try. I was very impressed. Dr. Barrows was also very kind and seemed to speak my preteen's language. Overall, great experience, but Karen really stood out as exceptional.

I always have the best experience at Piedmont EyeCare! My family has gone there for years. All of the doctors are kind and knowledgeable. And the opticians are top notch. Shaina is SO helpful and was so patient with my husband, who recently got his first pair of glasses and was VERY particular, and dare I say it, a smidge difficult. She has the patience of a saint and it was greatly appreciated by all! my son is very excited for his contact lens class today!

Lovely staff and excellent doctor at the Wesley Chapel location. Service was impeccable. Dr. Fix-Mastenbrook is fabulous, personable, and covers all the bases with very good questions. Appointments were on time. Waiting area is clean, comfortable, and safe. Filling in paperwork online before our appointments made the process much faster. Definitely keeping this location as my eye doctor.

Everyone at the office is very friendly and Gina did an excellent job asking all the questions and taking the photos before the exam. I received a thorough eye exam and felt the Dr. explained everything well. They take time to listen and the sweet lady up front was so nice in helping me pick out my first pair of glasses. I definitely recommend this office!