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Treat your dry eye disease, not just your symptoms

Piedmont EyeCare is one of the only Dry Eye Centers of Excellence in Charlotte.

Understanding Dry Eye Disease

Dry eye disease is a common but complex condition that occurs when the eyes do not produce enough tears or when tears evaporate too quickly. This can lead to symptoms such as burning, irritation, redness, fluctuating vision, excessive tearing, and a gritty or tired eye sensation.

Dry eye is not just a comfort issue — it is a chronic medical condition that can affect vision, daily activities, and overall eye health if left untreated.

Why Dry Eye Requires More Than Eye Drops

Many patients try artificial tears for months or even years without lasting relief. While eye drops can help temporarily, they do not address the underlying causes of dry eye, such as:

  • Meibomian gland dysfunction (blocked oil glands)
  • Inflammation of the eyelids or ocular surface
  • Tear film instability
  • Environmental, hormonal, or systemic factors

Effective dry eye treatment requires identifying the root cause and creating a customized treatment plan.

Our Advanced Dry Eye Clinic Approach

Our practice offers a comprehensive dry eye evaluation and a full range of advanced, in-office treatments designed to target the specific cause of your symptoms. We focus on restoring the health of the tear film, improving gland function, and reducing inflammation — not just masking symptoms.

Because dry eye affects each patient differently, treatment may involve one or a combination of therapies. Below are the advanced treatment options we offer to help you achieve lasting relief and clearer, more comfortable vision.

OptiLight IPL (Intense Pulsed Light)

What is OptiLight IPL?
OptiLight IPL is an FDA-approved light-based treatment designed to address the underlying causes of dry eye disease, particularly meibomian gland dysfunction (MGD). It uses gentle pulses of light applied to the skin around the eyes.

How it helps
IPL reduces inflammation, improves oil gland function, decreases abnormal blood vessels, and helps restore a healthier tear film.

What to expect
Treatments are quick, comfortable, and performed in-office. Most patients benefit from a series of sessions spaced several weeks apart.

OptiPLUS Radiofrequency (RF)

What is OptiPLUS RF?
OptiPLUS Radiofrequency uses controlled heat energy to gently warm the eyelids, improving the flow of natural oils from the meibomian glands.

How it helps
The heat softens thickened oils, enhances gland expression, and improves tear stability while also supporting eyelid health.

What to expect
The treatment is relaxing and non-invasive, often described as a warm massage. Sessions are typically combined with IPL or gland expression for optimal results.

LipiFlow® Thermal Pulsation

What is LipiFlow?
LipiFlow is an FDA-approved, in-office treatment designed specifically to treat meibomian gland dysfunction (MGD), one of the leading causes of dry eye disease. It uses a combination of gentle heat and therapeutic pressure to unclog blocked oil glands in the eyelids.

How it helps
LipiFlow warms the meibomian glands from the inside of the eyelids while applying pulsating pressure to express thickened oils. This restores healthy oil flow, stabilizes the tear film, and reduces evaporation.

What to expect
The treatment is comfortable, hands-free, and lasts about 12 minutes per eye. Many patients experience improvement within weeks, with benefits that can last months.

Amniotic Membranes

What are amniotic membranes?
Amniotic membranes are biologic tissues used to promote healing on the surface of the eye. They contain natural growth factors and anti-inflammatory properties.

How they help
They support corneal healing, reduce inflammation, and protect the ocular surface in moderate to severe dry eye or surface disease.

What to expect
The membrane is placed on the eye during an in-office visit and typically dissolves or is removed after several days.

ZEST (Zocular Eyelid System Treatment)

What is ZEST?
ZEST is a gentle, in-office eyelid hygiene treatment using a natural okra-based solution to remove debris, bacteria, and biofilm from the eyelids and lashes.

How it helps
By deeply cleaning the eyelid margins, ZEST reduces inflammation and improves the overall environment for healthy tear production.

What to expect
The procedure is quick, comfortable, and provides immediate improvement in eyelid cleanliness and comfort.

Punctal Plugs / Lacrifill

What are punctal plugs and Lacrifill?
These treatments help retain your natural tears by partially or temporarily blocking tear drainage.

  • Punctal plugs are small, biocompatible devices placed in the tear ducts.
  • Lacrifill is a temporary hyaluronic acid filler injected into the tear ducts to slow tear drainage.

How they help
They increase tear retention, improving lubrication and comfort for dry eye sufferers.

What to expect
Both options are quick, minimally invasive, and performed in the office.

Rinsada

What is ZEST?What is Rinsada?
Rinsada is an in-office eyelid and ocular surface irrigation treatment designed to flush out inflammatory debris and toxins from the tear film.

How it helps
It reduces inflammation, improves comfort, and enhances the effectiveness of other dry eye treatments.

What to expect
The procedure is gentle and refreshing, often providing immediate symptom relief.

BlephEx

What is BlephEx?
BlephEx is a medical eyelid cleaning procedure that removes hardened debris, bacteria, and biofilm from the eyelid margins.

How it helps
By targeting the root cause of blepharitis, BlephEx reduces inflammation and supports long-term eyelid health.

What to expect
The treatment is performed in-office and takes only a few minutes per eye. Mild tickling or vibration may be felt.

Take a Look at Our Dry Eye Center

What Our Patients Say

Carrie Burns profile picture
Carrie Burns
20:44 02 Jan 26
Joy has fixed our sons’ glasses several times and she has always gone above and beyond. We are so grateful to have such a wonderful eye glass place to take care of our family, especially being so kind and generous with their time.
Kimberly Lawrence profile picture
Kimberly Lawrence
01:11 24 Dec 25
Just went today for the first time and this office is fantastic! Jessica C was so friendly and knowledgeable about not only the office but contact lens's prices, rebates and shipping. It was the most thorough eye exam I have had in years. The office was clean and filled with the latest technologies. The friendliness and professionalism of the staff and doctor is above par! I’m glad I found Piedmont!
Stacey Little profile picture
Stacey Little
16:23 21 Dec 25
Thank you, HEATHER!!
I really can't thank you enough for your patience, expertise, professionalism, and going above and beyond. Your explanations helped me understand and trust the process of three different options for my contact lens prescription! So happy to have this level of care! ☺️
Esra Shatir profile picture
Esra Shatir
18:43 17 Dec 25
I love the staff at piedmont eye care Blakeney.. I can’t thank them enough for making my 5 year old son’s first eye exam an amazing time!
I was nervous about how is it gonna be but Dr. Major and Maria were soooo nice and looks like they have good experience with kids! He went there grumpy but left happily dancing!!
After a month I had an appointment with Dr. Major too and she was amazing explaining everything to me.. and then I was lucky to have Maria again helping me to have these beautiful glasses..
These people go above excellence!
Blake Sterling profile picture
Blake Sterling
15:02 17 Dec 25
Had a great visit this morning! Dr. Barrows and Maria were a wonderful help in getting my eyes checked and glasses ready
christine carlsten profile picture
christine carlsten
20:04 12 Dec 25
I've been with Piedmont EyeCare for 25 years, so they must be doing something right! I wanted to state that I love the new office layout as it is much more efficient. The front office staff is always welcoming, helpful and professional from check in to check out. My visit this week was with Heather and Dr. Major. Heather was exceptional as she explained what each test was for which is important to me. She is professional, knowledgeable, and exudes positive energy - one can tell she really enjoys her job. Of course my fav is Dr. Major who spent an appropriate amount of time tweeking my prescription and discussion all options with the same positive attitude. From the front staff, Heather and Dr. Major - they are assets to this great company!
Meredith Scott profile picture
Meredith Scott
20:35 27 Nov 25
my experience at Piedmont Eye Care Blakeney location….I can’t say thank you enough for making my first experience ever at an eye doctor PERFECT! EVERYONE IS so amazing! From the moment I walked in every person was so helpful and nice. The lady at the front desk was so patient and helped me get an appointment in that day with the doctor. She made me feel at ease and comfortable. I was able to see Doctor Philippe and he was absolutely wonderful! He took the time to go over everything with me and explained things so that I could understand. He also allowed me to ask question and made me feel like more than just another patient. I can’t thank him enough for that. I appreciate him so much. He has a special gift and hope he knows he impacts people’s lives in a good way every single day!

Shaina was FANTASTIC!! I have never had my eyes checked in my life and god bless each and every one of the people who helped me. She took her time to help me find the right pair of glasses and truly cared about making sure I was okay and good with it all. She’s a true angle!!

Hope this brings everyone joy and thank you again for everything !
Andreniky Francois profile picture
Andreniky Francois
20:18 21 Nov 25
I had an amazing experience at Piedmont EyeCare Associates thanks to Maggie and Tatyana! Maggie went truly above and beyond— even when the doctor was out of the office, she took the initiative to message me directly and make sure I got comfortable contacts right away. She had my new lenses ready within a day, and her communication and customer care were exceptional.

Tatyana was equally wonderful. She helped me find the perfect pair of frames and was so patient with adjusting them multiple times until they fit perfectly. Her attention to detail and warm personality made the entire process enjoyable.

Both Maggie and Tatyana provided outstanding service, and I’m so grateful for their help. Highly recommend this office!
Kelly Cressman profile picture
Kelly Cressman
13:35 30 Apr 25
Staff was great, very professional and friendly. Dr. Johnson was great and Shaina Sutton in the eye glass department was super helpful.
W Kutte profile picture
W Kutte
20:07 29 Apr 25
Everyone was nice and knowledgeable
Jennifer Ronco profile picture
Jennifer Ronco
16:21 28 Apr 25
Gina was fantastic! She was very friendly and made me feel comfortable before the doctor came in (Dr. Patel is my go-to). I love this practice! I've been coming here for four years. Jennifer in the glasses department has helped me find three different pairs over the years. I'm quite particular, and she listens exceptionally well. Every time I leave, I feel beautiful in my new glasses, thanks to her! I will continue coming back here!
Suzanna Hirono Vargas profile picture
Suzanna Hirono Vargas
20:03 24 Apr 25
My 12 year old was trying on contacts for the time. Karen was incredible! My son was having a hard time but she was soooo patient and took her time showing him and having him try. I was very impressed. Dr. Barrows was also very kind and seemed to speak my preteen's language. Overall, great experience, but Karen really stood out as exceptional.
Response from the owner 15:12 28 Apr 25
Thank you so much Suzanna!
Dr. Patel and her staff and office are top notch. From Jessica at the front desk to Shaina the optical expert! You’ll never find a more professional and friendly eye care facility in the area. Would highly recommend.
Response from the owner 14:43 22 Apr 25
Thank you so much!
David Windham profile picture
David Windham
21:52 17 Apr 25
Karen was great helping me figure out how to get contacts in and out. I tried contacts about 6/7 years ago and couldnt take them out. Karen had me getting them out in no time.
Response from the owner 14:43 22 Apr 25
Thanks David!
Lucy Tkachuk profile picture
Lucy Tkachuk
09:12 16 Apr 25
Very nice office, everyone is very professional. Was seen at my scheduled appointment time. Shaina the optical expert was patient and kind in helping select my glasses.
Response from the owner 14:43 22 Apr 25
Thank you Lucy!
Jason “Jay” Moore profile picture
Jason “Jay” Moore
19:10 14 Apr 25
Jessica in the office went above and beyond to get me scheduled for a referral. The staff is friendly and always willing to make your experience there a great one.
Response from the owner 14:47 22 Apr 25
Thanks Jay!
Susan Richards profile picture
Susan Richards
14:39 14 Apr 25
Dr. Fix was very courteous and professional. She did a very thorough eye exam. Shaina was also very friendly and helpful. She took a lot of time with me so that I could get eye glasses suited for me.
Response from the owner 14:43 22 Apr 25
Thank you Susan!
Rod C profile picture
Rod C
16:51 13 Apr 25
Always a great experience. Thank you Dr. Barrows and Shaina.
Response from the owner 14:43 22 Apr 25
Thank you Rod
Mitchell Eudy profile picture
Mitchell Eudy
14:00 10 Apr 25
Joy did a great job repairing my glasses but Casey, Shaina, and Jen are all great. Service is awesome and their personalities are what keeps me coming back.
Response from the owner 14:47 22 Apr 25
Thanks Mitchell!
Juan Quirarte profile picture
Juan Quirarte
14:25 09 Apr 25
Good place, clean, friendly staff and very happy with their service.
Response from the owner 14:42 22 Apr 25
Thanks Juan!
Jennifer Payeur profile picture
Jennifer Payeur
13:58 07 Apr 25
Casey is an absolute delight and delivers top notch customer service. She goes above and beyond on all levels. She knows the industry and understands what each customer is seeking in their frames and glasses. What a joy it's been to work with her! She is amazing!!!
Response from the owner 14:47 22 Apr 25
Thanks Jennifer!
Jennifer Weaver profile picture
Jennifer Weaver
16:34 04 Apr 25
My visit was great, as always! I felt very seen and heard, they truly care about their patient's wellbeing! Shaina was SO helpful picking out new frames, pricing everything up and getting me out the door as quickly as possible! I would definitely recommend Piedmont EyeCare Associates!!
Response from the owner 14:42 22 Apr 25
Thank you Jennifer!
Stefanie Piontek profile picture
Stefanie Piontek
22:23 23 Mar 25
Great staff and doctor at the Wesley Chapel location. Sara did the assessments and took pictures prior to us seeing the doctor on myself, husband, and son and was so personable, explained everything, and made us all feel very welcomed! We will be going back to see Sara again as she was a pleasure to work it.
Response from the owner 16:29 01 Apr 25
Thank you Stefanie.
Danielle C profile picture
Danielle C
22:13 18 Mar 25
I rarely post reviews, but I feel compelled to do so after interacting with Heather at the Blakeney location. It is not often that someone goes above and beyond for months trying to troubleshoot. This is exactly what Heather did. With each issue, she was incredibly calm, determined, understanding and a true patient advocate. Add in the warmth and cheerleading of Nicole, and I am not sure one could ask for a better experience. I love when things go right the first time around, but life rarely affords that option. I am unbelievably impressed when people like Heather stay on the journey through the bumps and adjust the winds for success. Thank you!
Response from the owner 16:30 01 Apr 25
Thank you so much Danielle, we really appreciate your thoughtful review and will pass this on to Heather.
John Ionescu profile picture
John Ionescu
17:34 27 Jan 25
I had a great experience with Joy helping me select my glasses and was very knowledgeable of the types of progressive needs i had. Dr. Barrows as usual, did a wonderful job with my eye exam. This is my second year with them and been happy with their office.
Gabrielle Andrews profile picture
Gabrielle Andrews
19:11 23 Jan 25
Dr. Majors as well as all the staff Gina, Dez, and ESPECIALLY Casey, over in the eye glasses department, were all excellent. This was my first time being with Piedmont Eye, as my previous provider had closed down due to economic reasons. I was referred by a friend to try them out and I truly was not disappointed. After working with Gina in the contacts department, who was friendly and efficient, I then went to Casey after the exam for an eyeglass consultation and fitting. I was reluctant to work with her at first, but then she was slow and patient with me even, helping me pick out a wonderful selection. She told me all my out-of-pocket expenses before I committed. She took her time going over various options with me of what was within my budget, and what my insurance covered. At the end, I was so EXCITED to have picked out a new pair of glasses that she herself picked out by using my previous lens style. Now I absolutely can’t wait for my glasses to come in and will request that I specifically work with Casey for the fitting. Again, everyone from the moment I walked in welcomed me with smiles and kindness. I am very happy with selecting Piedmont for all of my eye care needs.
John Natale profile picture
John Natale
15:17 12 Dec 24
I had a great experience here. All of the staff were friendly and professional. Gina took me back from the waiting room and efficiently completed my eye pressure exam, retinal photos and helped me realize that daily contacts were better suited to my wearing habits. Dr. Barrow allowed me time to ask questions and provided useful information on how I can keep my eyes healthy. Finally, Shaina helped me to order my new contacts and made sure I had my itemized receipt, so I could submit a claim to my HSA. All in under 45 minute. Thank you all 🙂
Kate Holton profile picture
Kate Holton
15:01 15 Jan 22
Love Dr Major… she knows her stuff and has a great personality. She was my eye doctor for 5+ years, always great. I moved about an hour away from the Blakeney location. I tried another eye doctor, closer to my new home and regretted it. She’s worth the drive, I won’t be going anywhere else.

Shaina helped me with my glasses and she was awesome. She listened to what I liked, found options to try on and gave me her honest opinion, which I appreciate. Love the glasses we selected!
John Lovelock profile picture
John Lovelock
23:29 13 Dec 21
I have been using Piedmont Eye Care for quite a number of years now and on every visit I have received the same “exceptional/outstanding” service starting with the Front Desk, to the Technicians, and the Doctor’s. Their examinations are very comprehensive and methodical; they have a great team. Today Brandon helped me select the right pair of glasses that was a good fit for me and that met my needs. Brandon was fantastic, he could not have done more to ensure that I was happy with everything; thank you! It was a wow visit.
Candace Azad profile picture
Candace Azad
21:22 18 Oct 21
Everyone was great as usual! I am sorry I don’t recall everyone’s names. The person who greeted me was very efficient and nice. The vision assistant who did all must tests and got my situated was so helpful and answered all my questions. The doctor also was efficient and also answered my questions. Brandon was the best! He went over in detail the pricing for my frames and lenses and helped my find the best posting for me. Thanks!
Marcia L profile picture
Marcia L
14:53 26 Jan 21
Piedmont Eyecare Blakeney; best in Charlotte! You will be greeted with a smile and they will know your name! Everyone is professional, kind and knowledgeable. Our family works with Kris J. and I can’t say enough good things about her and the customer services she provides. She has awesome style and is talented in helping you select the perfect pair of glasses that not only look great, but fit great. She always goes the extra mile and makes you feel like family. Your glasses will look and fit perfectly when you leave. Our experience is always a 10/10!
Tammy C profile picture
Tammy C
14:10 22 Dec 20
Dr. Philippe and his team are outstanding! They are all so nice and caring! I couldn’t be happier with what all him and his team have done for my vision care! He gives you an honest evaluation and discusses options with you but explains the options on your level of understanding. The entire team at Piedmont EyeCare are stellar and the service is a 5 star experience! More doctors offices should treat their patients like this versus a process of shuffling people through.
Keep up the outstanding job and Thank You All for what you do everyday! 🤗

A Spa-Like Experience, Designed for Comfort

Every dry eye treatment at Piedmont EyeCare is delivered with precision and a calming touch. We’ve created a soothing environment that feels more like a wellness spa than a medical office, because we believe true healing happens when comfort and technology come together.

Take the Dry Eye Self-Test